SynergySKY - Zgodovina obvestil

Government Izkušnje z zmanjšano zmogljivostjo

API za licence - Deluje

Zgodovina obvestil

jul. 2025

Hotfix Deployment for Google Meet Layout
  • Zaključeno
    julij 30, 2025 ob 13:27
    Zaključeno
    julij 30, 2025 ob 13:27
    Maintenance has completed successfully.
  • Napovedano
    julij 30, 2025 ob 13:00
    Napovedano
    julij 30, 2025 ob 13:00

    A hotfix is being rolled out, any ongoing calls will not be affected but new calls may take multiple attempts to connect.

  • V teku
    julij 30, 2025 ob 12:55
    V teku
    julij 30, 2025 ob 12:55
    Maintenance is now in progress.
Inconsistent Layout changes
  • Odpravljeno
    Odpravljeno
    This incident has been resolved.
  • Napaka odkrita
    Napaka odkrita

    We are observing inconsistent behavior when changing layouts in a Google Meet. We are working on a fix for this incident.

CONNECT Upgrade Maintenance Window
  • Zaključeno
    julij 16, 2025 ob 00:44
    Zaključeno
    julij 16, 2025 ob 00:44
    Maintenance has completed successfully.
  • V teku
    julij 16, 2025 ob 00:10
    V teku
    julij 16, 2025 ob 00:10
    Maintenance is now in progress.
  • Napovedano
    julij 16, 2025 ob 00:00
    Napovedano
    julij 16, 2025 ob 00:00

    CONNECT Upgrade Maintenance Window Notification

    Please be advised that Synergy SKY will perform a scheduled maintenance window for the CONNECT service as follows:

    • Start: July 16 00:00 UTC

    • End: July 16 03:00 UTC

    Summary of Improvements:

    This hotfix release addresses system stability and performance enhancements, aiming to optimize meeting connection reliability.

    Service Impact:

    • No impact is expected for ongoing meetings during the upgrade window.

    • Newly initiated meetings may experience longer connection rates while the system is restarting.

    We appreciate your understanding and recommend scheduling critical new meetings outside this window where possible. Updates will be posted on our Service Status page.

    For assistance, contact: support@synergysky.com

Zoom Calls - On-Screen Display
  • Odpravljeno
    Odpravljeno
    This incident has been resolved.
  • Spremljanje
    Spremljanje
    We implemented a fix and are currently monitoring the result.
  • Raziskovanje
    Raziskovanje

    We are investigating reports of unexpected On-Screen Display menus appearing during Zoom calls. This issue may disrupt the user experience during active meetings.

    We are working to determine the cause and will provide updates as soon as possible.

Zoom Calls - Content Sharing
  • Odpravljeno
    Odpravljeno
    This incident has been resolved.
  • Spremljanje
    Spremljanje
    We implemented a fix and are currently monitoring the result.
  • Raziskovanje
    Raziskovanje

    We are currently investigating an issue where video conferencing endpoints are unable to share content into Zoom meetings.

    Our team is actively working to identify the root cause and will provide updates as we learn more.

jun. 2025

Brez obvestil ta mesec

maj 2025

Občasna prekinitev klica
  • Odpravljeno
    Odpravljeno

    Ta težava je zdaj rešena.

  • Spremljanje
    Spremljanje

    Nadgradnja je končana, še naprej bomo spremljali morebitne nadaljnje dogodke.

  • Napaka odkrita
    Napaka odkrita

    Trenutno se uvaja sprotni popravek, zato ne bi smelo vplivati na tekoče klice.

  • Raziskovanje
    Raziskovanje

    Trenutno preiskujemo prijavljene težave, pri katerih se je več SIP video sistemov med aktivnimi sestanki nepričakovano prekinilo.

    Synergy SKY pregleduje dnevnike klicev in dejavnost registrarja, da bi ugotovil vzrok. Dodatne posodobitve bodo posredovane, ko bo na voljo več informacij.

    Poročali so, da so bile vse ponovne povezave klicev uspešne.

maj 2025 do jul. 2025

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