SynergySKY - Зверніть увагу на історію

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жовт. 2025 · 100.0%листоп. · 100.0%груд. · 100.0%

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жовт. 2025
листоп. 2025
груд. 2025

Зверніть увагу на історію

груд. 2025

Multiple Region Disruption
  • Вирішено
    Вирішено

    Multiple regions experienced the loss of call capacity between 2:20UTC and 5:40UTC.  Internal licensing failure has been identified as the primary cause of the service disruption.

    This incident has been resolved. Investigation is still underway.

  • Вивчається
    Вивчається

    Multiple regions experienced the loss of call capacity between 2:20UTC and 5:40UTC.  Internal licensing failure has been identified as the primary cause of the service disruption.

листоп. 2025

Maintenance Window - November 16, 2025
  • Завершено
    листопада 16, 2025 у 5:28
    Завершено
    листопада 16, 2025 у 5:28
    Maintenance has completed successfully.
  • Ще не почалося
    листопада 16, 2025 у 5:00
    Ще не почалося
    листопада 16, 2025 у 5:00

    We are planning for a scheduled maintenance during that time.

    Starting on November 16, 2025 12:00 AM EST to November 16, 2025 11:59 PM EST.

    This will have minimal effects on operations.

  • Під час виконання
    листопада 16, 2025 у 4:53
    Під час виконання
    листопада 16, 2025 у 4:53
    Maintenance is now in progress.

жовт. 2025

Maintenance Window - October 25, 2025
  • Завершено
    жовтня 26, 2025 у 11:44
    Завершено
    жовтня 26, 2025 у 11:44
    Maintenance has completed successfully.
  • Ще не почалося
    жовтня 25, 2025 у 3:59
    Ще не почалося
    жовтня 25, 2025 у 3:59

    We are planning for a scheduled maintenance during that time.

    Starting on October 24, 2025 11:59 PM EST to October 25, 2025 11:59 PM EST

    This will have minimal effects on operations.

Powerpoint Live for MS Teams
  • Вирішено
    Вирішено
    This incident has been resolved.
  • Визначено
    Визначено

    When the presenter is using PowerPoint Live, the received presentation will freeze on video systems. The problem has been identified and we are continuing to work on a fix for this incident.

Unable to connect to .gov Teams meetings
  • Вирішено
    Вирішено
    This incident has been resolved.
  • Моніторинг
    Моніторинг

    Microsoft has begun rolling out a change to the Teams GCC-High environments. This update may prevent some Synergy SKY–enabled endpoints from joining Teams meetings.

    On-premises customers should upgrade to the latest Synergy SKY build to restore compatibility.


    For assistance, contact support@synergysky.com

  • Визначено
    Визначено
    We are continuing to work on a fix for this incident.
  • Вивчається
    Вивчається

    We are aware that some GCC-High customers may be experiencing call connection issues. Our team is actively investigating the cause and will provide updates as soon as more information is available.

жовт. 2025 до груд. 2025

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